HerAnswer.com is owned and operated by Rose Enterprises. Our focus is on providing great prices with outstanding customer service. We do not have gimmicks. The price that we show you is the price you pay. We will not add on a large amount for shipping or handling. When you order from us, you receive the following benefits:
- Return Policy: We offer a 90 day money back satisfaction guarantee. If you are not satisfied, we will refund the full purchase price (less shipping charges) upon receipt of the used or unused containers. Please contact us prior to returning your products for a return authorization number.
- We accept Visa, MasterCard, American Express, and Discover cards. If you wish, you can also mail us a check or money order (must be in U.S. funds).
- Free standard shipping (to U.S. locations) using USPS First-Class mail (See our Shipping Information page for more details).
- USPS Priority Mail, Express Shipping, and international shipping options are available upon request for an additional charge. Please select your shipping option with your order.
- All orders are shipped within one business day (M-F) with standard delivery 2 to 5 business days later (to U.S. locations).
- No sales tax (outside of California. California residents pay the statewide 7.5% tax).
- All items ordered from our website are in stock and ready for shipping and orders are shipped within one business day ordering.
- Discreet, plain packaging for all orders.
- We are proud members of the Better Business Bureau, all of our products are covered by a 90 day satisfaction guarantee, we employ state-of-the-art SSL data encryption to ensure safe and secure transactions to our site, and we hold a website identity assurance warranty of $250,000 through Comodo. We respect your privacy. We will not provide your information to any outside organization other than what is necessary to ship your order. You can read more about our privace and security policies on our Privacy page.
- Unmatched customer service.
Our address is 1079 Sunrise Ave. Ste B-250, Roseville, CA, 95661, and we can be reached by phone toll free at 866-834-0131 (Monday - Friday 10 am to 4 pm California Time), or internationally at 916-772-5214 (toll call). If you have questions about our products we are always ready to speak with you.